My credit card due got debited twice as auto-debit happened even after I paid the bill manually. What do I do to credit back the extra amount? I am using an SBI card.

Follow these simple steps to recoup any additional amounts credited back onto your State Bank of India credit card:

1. Get in Touch With Customer Service: Reach out to SBI credit card customer service and inform them of the double charges, detailing dates and amounts involved.

2. Request an Investigation: Request that they investigate and reverse any extra charges that were imposed as a result of auto-debit, explaining that you had already made payment manually so the auto-debit charge was simply accidental.

3. Secure a Reference Number: Once speaking to customer service representative, be sure to request a Reference Number so they can begin the process of reverse charging/crediting back your account with any extra amount that has been charged back into it.

4. Follow Up: Reconcile with your bank within several business days to make sure the credit has been applied – you should see it appear on your next credit card statement.

5. If Necessary: If customer service cannot resolve your issue, consider filing a formal written complaint with the bank’s grievance redressal department and provide as much detail and documentation as possible in support.

Aiming to understand SBI’s customer support properly will allow them to quickly assist you with reversing the double debit and returning any overpayment to your account with minimal hassle. With their assistance, the extra amount should quickly return.