how to close indusind credit card?

Managing credit cards effectively includes knowing when and how to close one if it no longer serves your needs. Closing an IndusInd Bank credit card involves following a structured process to ensure a hassle-free experience. This detailed guide explains every step, highlighting essential aspects to keep in mind while closing your IndusInd credit card.

Reasons to Close an IndusInd Credit Card

While credit cards provide numerous benefits, certain circumstances may prompt you to consider cancellation. Here are some common reasons:

• High Annual Fees or Charges: If the card’s cost outweighs the benefits.
• Infrequent Use: Cards you no longer use may not justify keeping open.
• Consolidation of Cards: Simplifying your finances by reducing the number of cards.
• Unsatisfactory Customer Service: Poor service or unfavorable terms can lead to cancellation.
• Better Offers Elsewhere: Switching to a more rewarding card from another issuer.

Things to Consider Before Closing Your IndusInd Credit Card

Before initiating the closure process, assess these critical factors:

1. Outstanding Balances

Ensure there are no unpaid dues on the card. IndusInd Bank will not process a closure request until all balances, including fees and penalties, are cleared. Check your latest statement or contact customer support for clarification.

2. Unused Reward Points

Credit card rewards often expire after closure. Redeem all accrued points before proceeding to ensure no benefits are lost.

3. Impact on Credit Score

Closing a credit card can impact your credit score, particularly if the card has a high credit limit or is one of your oldest accounts. Evaluate whether closure is necessary if it significantly affects your credit utilization ratio.

4. Automatic Payments and Subscriptions

Identify any auto-debit instructions linked to the card and switch them to another payment method. This avoids disruption in bill payments and subscriptions.

Steps to Close an IndusInd Credit Card

Follow these steps to close your IndusInd credit card effectively:

Step 1: Clear All Dues

• Pay off any outstanding amounts, including EMI conversions, if applicable.
• Obtain a “No Dues Certificate” from the bank as proof of payment.

Step 2: Redeem Rewards

• Check the reward points balance via the IndusInd Bank portal or mobile app.
• Redeem the points for gifts, vouchers, or cashback to maximize benefits before closure.

Step 3: Contact Customer Support

You can close your IndusInd credit card by reaching out to the bank through these methods:

A. Call Customer Care

• Dial the IndusInd Bank customer care number: 1860 267 7777.
• Verify your identity by providing details like your registered mobile number and card information.
• Request card closure and follow the instructions provided.

B. Email the Bank

• Compose an email to customercare@indusind.com, stating your request for credit card closure.
• Include your name, contact details, and the last four digits of your credit card for identification.

C. Visit the Nearest Branch

• Visit your nearest IndusInd Bank branch in person.
• Submit a written request for credit card closure.
• Carry valid ID proof and the card to expedite the process.

Step 4: Confirmation of Closure

Once the bank processes your request, you will receive a confirmation via SMS, email, or post. Ensure you retain this communication for future reference.

Step 5: Destroy the Card

After confirmation, cut the card diagonally through the chip and magnetic stripe to prevent misuse. Dispose of it responsibly.

Key Points to Remember After Closing an IndusInd Credit Card

• Monitor Your Credit Report: Check your credit report to confirm that the card has been marked as “closed” by the issuer. This process may take 30-45 days.
• Avoid Immediate Applications for New Credit: Give your credit score time to stabilize before applying for a new loan or credit card.
• Retain Documentation: Keep the closure confirmation and “No Dues Certificate” for at least six months in case of discrepancies.