Managing your finances effectively begins with understanding your expenses, and your AU Bank credit card statement is a crucial tool for this. It provides a detailed overview of your transactions, payments, and outstanding dues. In this guide, we will walk you through the step-by-step process of downloading your AU Bank credit card statement, ensuring you have easy access to your financial information.
What is an AU Bank Credit Card Statement?
An AU Bank credit card statement is a monthly summary of your credit card usage. It contains essential details such as:
- Transaction History: All purchases, payments, and charges during the billing cycle.
- Outstanding Balance: The amount you owe, including the minimum due and the total outstanding.
- Billing Cycle Details: Dates marking the start and end of the billing period.
- Rewards Earned: Points accumulated during the period, if applicable.
- Payment Due Date: The deadline for paying your dues to avoid penalties.
By regularly reviewing your statement, you can monitor your spending habits, identify fraudulent transactions, and plan your finances efficiently.
Step-by-Step Guide to Download AU Bank Credit Card Statement
1. Downloading Through AU Bank’s Internet Banking Portal
AU Bank’s Internet Banking platform is one of the easiest ways to access your credit card statement. Follow these steps:
- Login to Your Internet Banking Account:
- Visit the official AU Bank website.
- Click on the ‘Login’ button for Internet Banking.
- Enter your registered User ID and password.
- Navigate to Credit Card Services:
- After logging in, find the ‘Cards’ or ‘Credit Cards’ section in the main menu.
- Select your credit card from the list of linked accounts.
- Download the Statement:
- Click on the option labeled ‘Download Statement’ or ‘View Statement.’
- Choose the desired billing cycle (e.g., the most recent month or a custom date range).
- Select the format for download, typically PDF or Excel.
- Save the file to your device.
2. Accessing the Statement via AU 0101 Mobile App
The AU 0101 Mobile App provides a seamless way to download your credit card statement on the go. Here’s how:
- Download and Install the App:
- If you haven’t already, download the AU 0101 Mobile App from the Google Play Store or Apple App Store.
- Register your account using your mobile number and credit card details.
- Login and Access Your Card Details:
- Login to the app using your credentials.
- Tap on the ‘Credit Card’ section from the dashboard.
- View and Download Statement:
- Select the statement you wish to view.
- Tap on ‘Download’ to save the document in your preferred format.
3. Receiving the Statement via Email
AU Bank sends credit card statements directly to your registered email ID each month. To ensure you receive these statements:
- Register Your Email ID:
- Confirm that your email ID is linked to your credit card account.
- You can update your email ID via Internet Banking, Mobile App, or by visiting the nearest branch.
- Check Your Inbox:
- Look for an email from AU Bank containing your monthly statement.
- Download the attached PDF by clicking on the provided link.
- Accessing the Statement:
- Use the password (typically a combination of your date of birth or credit card number) to open the secured PDF.
4. Requesting the Statement Through Customer Care
If you face any issues with online methods, you can request your statement by contacting AU Bank’s customer care:
- Call AU Bank Customer Service:
- Dial the customer care helpline number provided on the official website or the back of your credit card.
- Authenticate Yourself:
- Provide details such as your credit card number, registered mobile number, and other requested information for verification.
- Request the Statement:
- Ask the representative to email or post the credit card statement for the desired billing cycle.
5. Visiting the Nearest AU Bank Branch
If you prefer an offline option, you can visit an AU Bank branch to request your statement:
- Carry Necessary Documents:
- Bring your credit card, a valid ID proof, and any additional documentation required by the bank.
- Fill Out a Request Form:
- Complete the necessary paperwork to request your credit card statement.
- Collect the Statement:
- Receive a printed copy or have it emailed to your registered ID.
Tips for Managing Your AU Bank Credit Card Statements
- Set Up Automatic Email Alerts: Ensure that you receive statements on time by subscribing to AU Bank’s automatic email service.
- Regularly Review Statements: Check for any unauthorized transactions and report them immediately.
- Keep Statements Organized: Save downloaded statements in a secure folder to track your expenses over time.
- Use the Information Wisely: Monitor your spending habits and plan your finances accordingly.
Common Issues and How to Resolve Them
1. Trouble Accessing Internet Banking
- Reset your password by clicking on the ‘Forgot Password’ link on the login page.
- Contact customer service for technical assistance.
2. Unable to Download PDF Statements
- Ensure your device has a compatible PDF reader installed.
- Check your internet connection for stability.
3. Missing Monthly Statements
- Verify that your email ID is correctly registered with the bank.
- Contact customer care to resend missing statements.