how to change email id in indusind bank credit card?

Managing your IndusInd Bank credit card efficiently requires accurate and up-to-date contact information. Updating your email ID associated with your IndusInd Bank credit card ensures you receive crucial communication, such as statements, alerts, and offers. This detailed guide outlines the complete process of updating your email ID through various channels provided by IndusInd Bank.

Why Is It Important to Update Your Email ID?

Keeping your email ID updated is critical for seamless communication with the bank. By doing so, you:

• Ensure timely delivery of monthly credit card statements.
• Receive important notifications about your transactions and due dates.
• Stay informed about exclusive offers, promotions, and rewards programs.
• Enhance account security by maintaining updated contact details.

Now, let’s explore the steps to change your email ID with IndusInd Bank.

Methods to Update Your Email ID in IndusInd Bank Credit Card

IndusInd Bank offers multiple convenient options to update your email ID, ensuring you can choose the method that suits you best. Here are the available options:

1. Update Email ID Through Online Banking

One of the easiest and most accessible ways to change your email ID is via the IndusInd Bank internet banking portal. Here’s how you can do it:

1. Log in to Your Internet Banking Account:
   • Visit the IndusInd Bank internet banking portal.
   • Enter your registered user ID and password to log in securely.
2. Access the Profile Settings:
   • Navigate to the ‘Service Requests’ or ‘Profile Settings’ section.
   • Select the option to update your contact information.
3. Update Email ID:
   • Enter your new email address in the provided field.
   • Reconfirm the new email ID to avoid errors.
4. Authenticate the Request:
   • Verify the change by entering the OTP (One-Time Password) sent to your registered mobile number.
5. Confirmation:
   • You will receive a confirmation email and SMS once the update is successful.

2. Change Email ID Using Mobile Banking App

IndusInd Bank’s mobile banking app offers a quick and convenient way to update your email ID. Follow these steps:

1. Log in to the IndusInd Mobile Banking App:
   • Open the app and log in using your MPIN or biometric authentication.
2. Navigate to Settings:
   • Tap on the menu icon and select ‘Profile’ or ‘Contact Details Update.’
3. Update Email ID:
   • Enter your new email ID and confirm it.
4. Authenticate the Change:
   • Verify your identity by entering the OTP sent to your registered mobile number.
5. Confirmation:
   • A confirmation message will be displayed in the app, and you’ll receive an email notification.

3. Visit the Nearest IndusInd Bank Branch

For those who prefer face-to-face interaction, visiting an IndusInd Bank branch is a reliable option. Here’s what you need to do:

1. Locate the Nearest Branch:
   • Use the branch locator on the official IndusInd Bank website to find the nearest branch.
2. Carry the Necessary Documents:
   • Take your credit card, a valid photo ID proof (e.g., Aadhaar, PAN, Passport), and proof of the new email ID if required.
3. Fill Out the Request Form:
   • Request a Contact Details Update Form from the bank executive and fill it out carefully.
4. Submit the Form:
   • Submit the form along with the required documents to the bank executive.
5. Confirmation:
   • Once processed, you’ll receive an acknowledgment confirming the update.

4. Update Email ID Through Customer Care

If you prefer assistance over the phone, IndusInd Bank’s customer care service is an excellent option. Follow these steps:

1. Dial the Customer Care Number:
   • Call IndusInd Bank’s toll-free customer care number: 1860 267 7777.
2. Authenticate Your Identity:
   • Provide your credit card details, registered mobile number, and other required information for verification.
3. Request the Email ID Update:
   • Inform the executive about your intent to update your email ID and provide the new one.
4. Confirmation:
   • The executive will process your request, and you’ll receive a confirmation email once the update is complete.

5. Send an Email to IndusInd Bank

You can also update your email ID by sending an official request to IndusInd Bank’s customer care email address.

1. Compose an Email:
   • Use your registered email address to compose a request.
   • Mention your credit card number (masked for security) and the new email ID.
2. Attach Supporting Documents:
   • Include a scanned copy of your photo ID proof if requested.
3. Send the Email:
   • Send the email to the official IndusInd Bank customer care email ID available on their website.
4. Wait for Confirmation:
   • You’ll receive an acknowledgment email once the change has been processed.

Important Tips for Updating Your Email ID

• Ensure Accuracy: Double-check the new email ID before submitting it to avoid errors.
• Keep Documents Handy: Some methods may require proof of identity or documentation.
• Monitor Notifications: After updating, monitor your inbox for confirmation emails to ensure the change was successful.
• Avoid Sharing Sensitive Information: Be cautious about sharing sensitive details, especially over email or phone.